Cleaning

Is dry cleaning good for your clothes?

Yes. It removes grit, dust and grease that can damage the fabric if left in it too long.Drycleaning prolongs the life of a garment and keeps it looking smart for longer.Drycleaning is so called because the process contains little or no water, solvents dissolve grease and oil stains. Water cannot do this. When washed in water, natural fibres such as wool and silk can shrink, distort and even lose colour. Because the drycleaning process does not ‘wet’ the fibres, these problems are unlikely to occur.

Should you tell us what has caused a stain?

Yes,stains require specialised treatment to remove them, known as spotting.Whilst many can be removed quickly with steam, others require a high level of professional skill and expertise. The sooneer stained garments are brought in the better. Some stains affect fabrics permanently if they are left unattended too long.

Should all matching pieces be cleaned together?

Usually. If all pieces are cleaned together, any colour loss is likely to be uniform and variations will be minimal. However be aware that there are exceptions. Some two-pieces are made as separates and different cleaning instructions may be found on each piece .

Does drycleaning shrink clothes?

Not if the drycleaning process has been carried out in accordance with a correctly labelled garment. . However, certain fabrics are stretched during manufacture, these may “relax” during cleaning and revert to their natural state, the main culprits of this are curtains and seat covers. Drycleaning itself does not cause creasing or distortion, nor does it remove unwanted creases or restore the loss of shape caused by wear. We are able to re-shape the garment and replace the required creases by steam pressing.

Should garments be stored in the plastic wrapping?

The wrapping we provide is to protect your garment until you get it home. It is best to store garments uncovered.

What we can do for you

Check the garments for care label instructions and fibre content.

Classify the garment according to fabric type, colour and degree of soiling.

Select and carry out the correct cleaning process. Remove spots and stains.

Replace water repellency and retexturing agents when necessary.

Press the garment with steam to restore its original shape and appearance.

What you can do to help us:

  • Allow deodorants and anti-perspirants to dry before you dress.
  • Protect your garments from prolonged exposure to direct sunlight.
  • Do not iron stained clothes. as heat can set some stains.
  • Protect your garments, especially silk, from perspiration which can weaken silk fibres.
  • Avoid garment contact with solutions such as perfume, as this can cause loss of colour.
  • Discuss any stains with us and be especially sure to point out light-coloured spills.
  • Have your garments cleaned regularly,and as soon as possible after staining occurs.

What we can’t do:

Remove all stains. The nature and age of the stain. plus the colour and construction of the fabric, sometimes make stain removal impossible.

Prevent holes, caused by insects or acid sp/illage. Such holes may not appear before drycleaning. but they result from a previous weakening of the fibres.

Remove shine, caused by excessive heat and pressure used in home ironing.

Correct the effect of poor home stain removal, such as excessive rubbing.

Remove years of ingrained dirt and grime. Frequent cleaning will eliminate this problem.

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